Systems that answer, book and sell while you work.
Practical systems that reply to your customers instantly, fill your diary, collect reviews and follow up on every lead. You get hours back; your business stops losing customers by replying too late.
- Tailored to your business
- Sounds like you, not a robot
- Sensitive matters still handled by a person
Everything it takesto make it work.
Every piece has a purpose. We tailor it to your business in the plan; here’s the starting point.
WhatsApp replies
Instant answers to the usual questions (opening hours, location, availability) in your tone. Anything complex gets passed to you.
Bookings and appointments
Customers book on their own and get a confirmation and a reminder. Fewer calls and fewer no-shows.
Reviews
A review request to happy customers after every visit.
Lead follow-up
Anyone who enquires and doesn’t close gets a smart follow-up.
Reminders and reactivation
Customers who haven’t been back in months, maintenance and key dates.
Data in one place
Leads, bookings and sales flowing automatically into your dashboard.
From the first meeting to results.
- 01
Map your operations
How you work today and where time and customers get lost. Biggest impact first.
- 02
Build and test
We build it, test it with you and fine-tune the tone until it sounds like your business.
- 03
Live and improving
We leave it up and running, show you how to supervise it and expand it when needed.
Hotel on the Costa Brava
We built a website with its own system that brings Booking and Airbnb reservations together in one place and pushes direct booking. With more bookings coming through the website, the hotel saves around €30,000 a year on commissions.
Bespoke website · In-house booking system · Booking and Airbnb in one place · Direct booking
Every business is different. We don’t guarantee figures: we show you what we’ve achieved.
View the full case →Won’t it feel robotic to my customers?
We write the messages in your tone and decide when the system replies and when you step in. Customers notice speed, not coldness.
Do I need to know about technology?
No. We set it up, test it and hand it over working, with a short training session.
Does it work with the tools I already use?
Almost always: we work with WhatsApp, your calendar, your website and your current tools. If something is worth changing, we’ll tell you why.
Let’s talk.
Tell us about your business and we’ll tell you, honestly, whether we can help. And if we can’t, we’ll say so.
- First meeting
- In person or by video call
- Response
- Under 24 working hours
- Lock-in
- None
- info@onin.es